Terms & Service

Thank you for shopping with Santarms. We are committed to providing a smooth and reliable shipping experience for all orders.

Order Processing

Orders are typically processed within 24-48 hours after payment confirmation. Orders placed on weekends or holidays may require additional processing time.

Shipping Time

Estimated delivery times may vary depending on your location. Most orders are delivered within 5-10 business days after shipment.

Please note that delivery times are estimates and may be affected by external factors such as weather conditions, carrier delays, customs processing, or high-demand periods.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation along with tracking details to monitor your delivery status.

Incorrect Address Information

Please ensure that all shipping information is entered correctly at checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by customers.

Delayed or Lost Packages

While we work with trusted shipping carriers, occasional delays may occur. If your package appears delayed or lost, please contact our support team and we will assist you in resolving the issue as quickly as possible.

International Shipping

Shipping availability and delivery times for international orders may vary based on destination country and customs regulations.

Contact Information

If you have any questions regarding shipping or your order status, please contact our support team through our website contact page.